Product Quality Guarantee

At Zazooo, we stand firmly behind the reliability of every item we offer, ensuring that our customers feel confident in the quality they receive. Each product is protected by the manufacturer’s warranty, and you’re welcome to contact us anytime for details about the coverage for a specific item.

What if my product arrives damaged?

We recommend examining your package as soon as it’s delivered. If you see any signs of damage—whether on the item or just on the box—note it directly on the delivery paperwork before signing. If you aren’t able to open the package right away but something seems off, simply write “suspected damage” on the receipt.

If your order does show up damaged, send photos to support@zazooo.com, and we’ll arrange a replacement or refund right away, typically within a single business day.